Get Better at Knowledge Sharing Together

Knowledge sharing is puzzling you, too?

Why is knowledge sharing so important? Think of an organization as a giant puzzle. Each piece (or person) holds unique information. When those pieces interlock perfectly, a clear picture emerges - that’s effective knowledge sharing. It drives innovation and efficiency, and keeps everyone on the same page. This isn’t just about a monthly team meeting. It’s about cultivating an environment where ideas flow seamlessly, solutions are found faster, and collective intelligence grows.

The flip side? Ignoring it can be disastrous. Without effective knowledge sharing, teams can become siloed. You'll have multiple people solving the same problem without knowing it. Not only do they waste time, but mistakes are repeated, and opportunities are missed. Worse, when only a few people hold the keys to critical information, it becomes a bottleneck. Things slow down, frustration mounts, and the magic of collaboration fizzles out.

In short, ignoring knowledge sharing is like trying to bake a cake without mixing the ingredients. Sure, you have everything, but it's not coming together.

Bridging the gaps, putting pieces together - as a team.

Chances are, none of this is new to you. You may already have knowledge bases, expert directories, communities of practice, or other collaboration tools in place. But are they working? Are they the right methods to meet the needs of your people?

This is where Nyord starts: With your people. Make sure to not miss out on practices that are already working, or great ideas that your employees would like to try. Understand what really works, and what doesn’t. Nyord makes it easy to facilitate participation, align on decisions and set up your processes for continuous improvement.

Step 1: Understand your team’s needs and pains

Start by pooling your observations, learnings, and experiences about your organization's knowledge sharing practices. 

Invite all stakeholders, granting them the freedom to voice out anonymously. Frame the conversation with distinct categories, such as, "current best practices" or "pressing challenges." 

Example: Your team may find that "expert office hours" are thriving, but "project documentation" is lagging.

As inputs pour in, participants rate and comment, allowing Nyord to rank insights according to relevance, ensuring you’re catching what's hot and what's not.

Benefits of Nyord:

• Scalability: Open up the ‘How to improve knowledge sharing’-challenge to everyone, be it 20, 50 or 100 people, without causing chaos or overload.
• Free of bias: To keep insights fresh and unique, inputs of others stay hidden until the participant has contributed something herself. 
• Time and location independent: Participants can share wherever they are and whenever they are most available. Even better, it typically takes only minutes to participate rather than hours spent with a workshop or virtual conference call.

Step 2: Brainstorm solutions how to improve knowledge sharing

With a clear picture of “what is” in hand, dive into brainstorming about the “what could be”. 

Let your team build upon identified knowledge gaps and look for ways to improve your knowledge sharing system. 

Perhaps an idea emerges to "introduce a bi-weekly team knowledge-sharing session" or "implement a reward system for top contributors."

Again, ideas aren't just thrown into a void. Through Nyord, they're discussed, rated and ranked, making consensus more attainable than ever. And they are documented, for sure.

Benefits of Nyord:

• Spark conversations: In such a large-scale exercise, participants not only make suggestions, but build on each other’s thoughts, creating better solutions than any ‘lone genius’ could.
• Keep engagement going: Using ‘give and get’ for ratings and input as well as notifications for responses, creates curiosity and engagement.
• Fast decision making: Knowing what is really relevant to the group, makes it much easier to decide on next steps. All in a matter of days, not weeks or months.

Step 3: Experiment with small tweaks to how you share knowledge and learn from it

From the vast pool of ideas, cherry-pick the most promising ones and turn them into experiments. An experiment can be anything from a task, to an agreement, to an initiative, to a changed routine. Maybe you decide to test out a "monthly, 2-hour expert-led session" for a quarter.

As time goes by, gather feedback. Were these sessions effective? Nyord helps you measure  success by inviting participants to vote. In the end, you're not just relying on a gut feeling or some half-baked survey responses, but real, actionable feedback.

Benefits of Nyord:

• Communicate on the go: Experimenting is literally ‘learning by doing something different’. Because  the group has been involved from the beginning, there is no need for extensive communication efforts. It has already happened through their involvement.
• Measure the progress: At the end, people are asked to vote on the success of the experiment. Keep it or kick it, or give it another round with new insights, ideas, and experiments.
• All in one place, recorded: Give organizational designers and corporate archeologists the opportunity to dig into why those expert-led sessions became such a big deal back in the day. Or simply share the results with other teams and partners, so that they can learn from your successes.

Better ways of working - with Nyord

Navigating the terrain of knowledge sharing can feel daunting, but with the right tools, it's a journey worth taking. Working with Nyord isn't just about improving knowledge sharing. It's about: 

• Engagement and belonging: An inclusive platform ensures everyone's voice is heard, fostering a sense of belonging.
• Data-driven improvements: No more guesswork. Make decisions based on real team feedback.
• Enhanced collaboration: Through co-creation, watch team synergy reach new heights.

Ready to take the leap with Nyord?

Sign up and try Nyord today. 

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